Operations Automation
Lectures 100 • 40 slides
Narration
Session 100 Slide 1: How to Write a Postmortem
Phase 7: Incident Response and Incident Management
flowchart TD
A[Incident Occurs] --> B[Initial Response]
B --> C[Incident Resolution]
C --> D[Create Postmortem]
D --> E[Create Timeline]
D --> F[Root Cause Analysis]
D --> G[Formulate Recurrence Prevention Measures]
E --> H[Share Learnings]
F --> H
G --> H
H --> I[Organizational Growth]
I --> J[Avoid Same Failures]
Course Overview
- Methods for learning from incidents and growing as an organization
- Learn how to create effective postmortems
Learning Objectives for Session 100
- What is a Postmortem?
- Creating a Timeline
- Root Cause Analysis (RCA)
- Recurrence Prevention Measures
- Blame-free Culture
Importance of Postmortems
- Incidents are learning opportunities
- Avoid repeating the same failures
- Team and organizational growth
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