Logging Best Practices

Lectures 88 • 40 slides

Narration

Episode 88 Slide 1: Understanding Service Levels

Review of the Previous Session

flowchart TD A[SLI] --> B[Measure the indicator] B --> C[SLO] C --> D[Set the target] D --> E[SLA] E --> F[Conclude a contract]
  • Difference between development and operations
  • Basic concepts of DevOps and SRE
  • Availability and the Law of Nines
  • Importance of toil and automation

Today's Theme

How to manage service quality with numerical values

Learning Content

  • SLA (Service Level Agreement)
  • SLO (Service Level Objective)
  • SLI (Service Level Indicator)
  • Understanding Error Budgets

Goal

To be able to define service levels and manage operational goals with numerical values

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